FAQs

  • No — all memberships run on a monthly rolling subscription. If you decide to finish with us, we simply ask for one month’s notice period meaning one final payment. You’ll complete your final month with us and we’ll then cancel your membership seamlessly.

  • Yes — you’re welcome to pause your membership as often as needed, provided we have a confirmed return date within four weeks so we can reactivate your membership.

  • Absolutely. All of our sessions are inclusive and designed to suit a wide range of fitness levels. We aim to make every workout progressive enough for those advancing, while also offering regressions for anyone building confidence or starting out. We can also work around any niggling injuries or limitations you may have.

  • Yes and plenty of it. 

  • Yes — we have a shower facility available should you wish to use it, along with bathroom facilities on site.

  • No — all sessions in the gym are coach-led, either within our group training or through 1-to-1 coaching.

  • Yes — we still offer 1-to-1 coaching. It’s something we’ve done for over a decade and remains a key part of what we do.

  • Our group sessions are 50 minutes long. Super Saturday bolt-on sessions run for 45 minutes.

  • Super Saturday is our bolt-on service included with every group membership. You receive 1 additional session credits each week to use on these sessions. It’s our dedicated metabolic conditioning workout and a great way to top up your training. Note these are additional and can't be swapped for your regular weekly credits.

  • You can book your sessions up to seven days in advance.

  • Bookings can be made up to 30 minutes before the session start time.

  • Online PT gives you access to coaching from us wherever you are in the world. It’s an interactive service delivered through our online coaching platform, allowing you to stay supported, accountable and progressing wherever you train.

    What’s included?

    • Personalised training plans updated every 3–4 weeks depending on your goals

    • Tailored nutritional guidance to support your training

    • Supplement advice

    • Weekly check-ins with your coach

    • Fortnightly Zoom check-ins

    • 24/7 email support

    • Access to our private educational group

This page is a chance for us to answer some frequently asked questions! If you don't find the answers you're looking for on here, feel free to drop us a message through the contact form.

Still not found the answer you’re after?

Get in touch and one of our experienced coaches will be happy to answer any questions you may have.